We’ve got a remarkable story that proves when major challenges arise, the right partner makes all the difference.
A large corporate customer with an $800 million problem turned to AERI in desperation. One single, hard-to-find electronic component was holding up their largest shipment of the year.
This customer typically relied on the few larger, independent distributors, our biggest competitors, when it came to obsolete and hard-to-find electronic components. They had tried all their usual channels, and they all came up empty-handed. In a panic, they contacted AERI.
The AERI Advantage: Nimble, Focused, and Ready
AERI is a bit smaller than the industry giants, which is precisely our strength. We’re more nimble, more focused on specific customer needs, and we move faster.
Our team immediately got to work. We didn’t just search for the exact part they were desperately trying to locate; we engaged our engineering team to find suitable alternatives. We proposed a few different options available on the market and quickly brought in samples for them to test.
After a short period of testing and minor adjustments to fit their specific parameters, the customer’s team successfully integrated our solution.
The result? The $800 million problem was solved for just a few thousand bucks.
A Partnership Built on Trust and Flexibility
You can’t achieve a win like that every day. Needless to say, that organization is now one of AERI’s best customers.
This experience transformed their perspective on what a partnership looks like with an independent distributor of electronics. We’ve since developed fully customized programs to fit their unique supply chain challenges, offering features they can’t find anywhere else:
- Inventory Hold Program: We now buy and hold critical, hard-to-find parts for them before they can even issue a formal purchase order.
- Email Purchase Commitment: A simple email purchase commitment is enough for us to lock up vital inventory, giving them the time they need to sort out internal logistics and paperwork.
- Excess Inventory Liquidation: We now help them to sell their excess inventory, getting it off their books, bringing in cash flow, and reducing waste.
- Consolidating Inventory to Distribute to their CM’s: AERI holds their inventory in our warehouse and distributes it to their different CM’s as they require the stock.
This kind of flexible support on both ends helps us secure those crucial components before someone else grabs them, ensuring our customers’ production lines never stop.
Is a Single Component Slowing You Down?
Don’t let hard-to-find electronics jeopardize your bottom line.
Contact your search expert at www.aeri.com today to Solve Your Hard-to-Find Component Challenges
